The sign up bonus and other promotions they have are great. Like the lucky charm chests you can open after making a deposit, that's one thing that is offered only on bitofgold. Deposits are made quickly with no issues. If I could recommend any improvements it would definitely be less pop ups on the site and if the withdrawal process could be more efficient. It says withdrawals can take up to 24 hours but you don't know if it's going to be paid out within an hour or take the full 24 hours. Also I recently had a withdrawal declined bc it was won from bonus credits earned on the gaming platform. I would understand if i hadn't made any deposits to that platform recently but I had made deposits that same day and days leading up to it.

Disgusting customer service quick enough to take your money but don’t pay out winnings, make you jump through hoops sending all sorts of ID and every thing gets rejected I won 3 grand fair and square and they use delay tactics still won’t let me withdraw, numerous complaints sent takes days for a reply, I have spoke with the UKGC about it and this particular site is well known for not wanting to pay out!!! Stay well clear of them