Deposited funds. Funds didn't appear in my account. Notified Wild.io via there support chat. Contacted them m ultiple times. No updates or information provided on the issue. 48hr later. I'd recommend a different platform. I've had a similar issue on betpanda and they fixed it immediately. Update: I have heard back from them and they are saying my funds are lost because it was sent on the base network 😑 however on the blockchain it shows delivered to their address successfully. Regardless of network the funds are in there wallet they control. I had this issue with betpanda and it was fixed immediately and credited to my account. For those reasons I would not recommend wild.io - other platforms have way better customer service. They definitely have access to the base wallet. They even sent me the screenshot of where they see the funds.

Exelente casino

The new player bonus was very nice. Especially winning enough to cash out. It took 14 days on my first redemption. I'm currently waiting for my second redemption and it's been over 14 days. I've reached out to customer service and they are quick to respond. The only response I've received is that their redemption team hasn't reached back out to them....

They are professional get back to any of your concerns in a timely manner and will work with you to take care of any of your concerns promptly I love Their site and redemption process along with being a valued VIP member Sabrina is definitely 👍🏽 great