First time ever at this sweeps casino. I made and account and two days later went back to it. I won a nice chunk and when I went to redeem and it sent me to a chat to confirm my redeem. The admin there said I needed to verify on discord so I clicked the link he sent, it opened discord, I had to follow them and then began to verify. When I got back to the chat and told him I had verified successfully, he responded with a message saying that I had multiple accounts and that was against their terms. I told him I have only one account and have only had it for a few days, without a response he closed the chat, took all my sweeps coins, and even disappeared from my discord. I checked my search history and my first time to Runewager was July 5 2025. I emailed and then went to the site chat where I sat waiting for 11 mins the first time and longer the second time. No response. I log back in to see if I have gotten my money or a response and it says user is banned. What a joke!

Enjoyed walking through the site, participated in the promotion that offered ten free spins, ended up getting lucky and won the 200$ max cash out that this promotion offers, but now the disappointment comes, had my account verified in literally three minutes, afterwards stating “hassle free” withdrawals…. But here I am dealing with the hassle of being told it could take upwards of A WEEK! That is absolutely absurd, once the account is verified, from there it should be seamless transactions both for the casino and the consumer, the site will accept a deposit in seconds, but if you win, you are forced to hurry up and wait? In my opinion that takes the interest of coming back minimal. I’ve played on numerous sites and this is a major hobby of mine, always open to finding a new landing spot, I just hope I’m able to come back here to increase my review to the maximum of 5 stars as I currently have that withdrawal “pending processing”*edit* I am here to do as I said I would, my withdrawal officially hit my account as of this morning! I have raised my review to 5 stars due to this! I will definitely be going back to the site!

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