Great site - massive choice of games and very helpful on chat

Originally I had issues with a couple of things with KYC and VPN issues. Susan from support was incredible help and was more than happy to help with every question/request I had. The issues with the VPN was sorted within a couple of emails. There was technical difficulties with KYC and there was a lot of emails backwards and forwards but as a apologies I was even given some compensation which was not even requested but as a good will gesture for the issues. Once my KYC was all confirmed I received an email and I made my crypto withdrawal straight away. Within 30 minutes of me making my withdrawal I had already received payment. As always check the Ts and Cs for games not allowed during wagering. I can’t thank Susan enough for her help and understanding. Technical issues can’t be helped it happens to everyone at some point.

I was getting the run around from a casino from which had made a withdrawal request. The request was approved but the payment never came. After months talking with their support I found casinomeister's player arbitration service. I opened a ticket not thinking it would help but it couldn't hurt anything. They replied 2 days later and said they were contact the casino. 3 days after that my bitcoin wallet had received the funds from my withdrawal. I was amazed and happy about the quick and positive resolution. If it wasn't for their intervention I'm sure I would still be looking for the payment. Thank you very much for the help and if anyone else has issues with online casinos open a ticket with this site and let them get what you're owed!